Please Read Completely Before Ordering:
Shopping Information:
Also, when shopping, if you see a product that is "sold out", please check back within 24-48 hours, and most likely will be available again. And please feel free to contact Hope's Flower Garden, if you are wanting more than what is showing available! We can usually accommodate special requests, unless we are very low or sold out of that particular variety being requested.
Basic Care Instructions:
Always retrieve packages from the mail as soon as it is delivered. If left in mailbox during freezing temperatures, it will kill the plant(s). If left in mailbox during extreme heat, it will kill the plant(s). Please do not leave package out in extreme heat or in the cold (below 50F). The plant(s) will die. Plants must be protected from cold and hot temperatures.
PLEASE NOTE: When considering buying our plants, please note that the pictures showing the sizes of plants for sale is only an example of the approximate size you will get. Height and fullness does vary. You will receive a STARTER PLANT similar in size and height to the one pictured. Sometimes, it might be smaller, or sometimes it might be larger. Sometimes it can be a little fuller, or it could be a little less full. However, it will be a healthy well-rooted plant. If you will not be happy with one of the smaller plants (as shown on the right of picture #2), we respectfully ask you to please not buy. We always send the biggest plants first! Whatever the size you get it will be healthy and well rooted!!!
We ship within 1 week of purchase date. The plants are packaged carefully for shipment. The plant(s) needs to be taken out of the box ASAP upon delivery. Please track the package, and retrieve it as soon as it is delivered. Tracking information automatically uploads, so it will show exactly what day the package will arrive. So please make sure that you will be able to get your package as soon as it arrives. If you cannot immediately retrieve your package and open it please make arrangements for someone else to do it for you.
Hope's Flower Garden is not responsible for plants that are dead due to being left out in the mailbox in extreme heat or cold, etc.
After Your Plant(s) Arrives:
For planting and watering care instructions for growing your plant(s), please refer to the package slip in your plant package(s).
We are inspected by the state of Mississippi Agriculture Dept. We routinely spray
our plants with insecticides and fungicides as preventive measures.
If you have a question, concern, or problem with your order, please use the Contact Us form to send us a message and rest assured that we will get back to you as soon as we are in the office. It is not necessary to leave multiple messages, as we try answer all messages in a timely fashion! We plan to answer messages soon (usually at the beginning of the week or towards the end of the week).
If there are any blooms in the pictures seen, these are probably older pictures of the mother plants, from which the starter plants have be taken from. So that is a similar picture of what your plant will look like when mature! Please note, that you may receive a plant that has be recently pruned! We prune in January thru July, stopping in time for buds to set in in the fall of the year.
Additional Information:
Orders are prepared and packaged for shipment on Monday afternoon's and Thursday afternoon's. Orders ship out on Tuesday mornings and Friday mornings. We are in the greenhouses working the rest of the time. Growing and caring for these plants is very time consuming, so that is where the bulk of our time is spent.
Hope's Flower Garden does not currently ship outside the United States. So please
do not buy, if you are outside the United States. No exceptions.
The price is for "ONE" PLANT!!! Plants will be shipped WITHOUT POTS! Plants will be labeled by name, when they arrive.
Refund Policy:
There are no cancellations, once an order as be placed. If your plant arrives badly damaged and the care instructions were followed, please let us know by sending a message on the Contact Us page, as we are glad to assist!
If your plant arrives badly damaged, dead, etc., a photo proof of the box and the plant is needed within 24 hours of delivery, in order for us to send out a replacement. A leaf that comes off during shipment or minor breakage does not constitute serious damage. Replacement of the plant can happen, only if it is badly
broken, crushed, etc... WE WILL ONLY REPLACE THE PLANT IF IT ARRIVES DEAD
OR BADLY DAMAGED!!! WE MUST HAVE PHOTO PROOF WITHIN 24 HOURS OF ARRIVAL!!!
*Limited Conditional Warranty: Warranty is limited to guaranteeing plants will arrive safely and in good and healthy condition, and is conditioned on Seller receiving prompt notice (within 24 hours of delivery) of any problem with the condition accompanied by photo validation.
It is Hope's Flower Garden's goal that every customer be satisfied! So please, if you have a problem, please let us know, as we would work with you to resolve the problem.